Job Description

Coordinator Health Information, Health Information Management

Full Time, 80 Hours Per Pay Period, Day Shift

Covenant Health Overview

Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times.

Position Summary

Analyzes individual electronic reports to determine if the required documentation elements are present. Notifies physicians of any missing elements. Responsible for corrections in system and notification to appropriate clinical or IT groups to help with source systems.

• Identifies when required documentation is missing from an electronic medical record. Notifies appropriate clinical staff when missing information is identified.
• Reviews deficiencies that were assigned by the system for accuracy and corrects if needed.
• Reviews multiple patient types and the documentation requirements for each.
• Interprets visit histories and how the history impacts the documentation requirements.
• Identifies and analyzes trends in complex charts and in groups of charts for process improvement.
• Works with IT source systems as they integrate with the systems and manage the patient information accordingly. Notifies the appropriate clinical or IT group of corrections
• Responsible for corrections made in the system as a result of errors in registration, clinical errors, and moving documents to a surviving account when two accounts are combined.
• Responsible for interpreting medical staff rules and regulations for each facility in order to apply correct criteria for services from that particular facility.
• Assists in the training of new employees.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience

Three (3) years’ experience in a health information role.

Licensure Requirement

None

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